Privacy Notice

Thank you for choosing to be part of our community at https://digitalcablebilling.com/ (“we,” “us,” “our”). We are committed to protecting your personal information and respecting your right to privacy. If you have any questions or concerns regarding this privacy notice or our practices concerning your personal information, please contact us at https://digitalcablebilling.com/.

By visiting our website https://digitalcablebilling.com/ (the “Website”) and using our services (collectively, the “Services”), you trust us with your personal data. We take your privacy seriously and have created this notice to explain what information we collect, how we use it, and your rights regarding that information. Please read it carefully, as it is essential. If you disagree with any terms in this notice, we advise you to cease using our Services immediately.

This privacy notice applies to all information collected via our Services (including our Website) as well as any related services, sales, marketing, or events.

1. What Information Do We Collect?

Personal Information You Disclose to Us
We collect personal information that you voluntarily provide when you interact with us or our Services. This may include when you inquire about our products and services, participate in activities on our Website, or contact us directly.
The personal information we collect depends on the nature of your interaction with us. This may include:

• Personal Information Provided by You: We collect names, phone numbers, email addresses, mailing addresses, billing addresses, debit/credit card numbers, and similar information.

• All information you provide to us must be true, complete, and accurate, and you are responsible for notifying us of any changes to your personal information.

Information Automatically Collected
Some information is automatically collected when you visit or use our Website. This may include non-identifying technical information such as your IP address, browser type, operating system, device information, language preferences, and usage patterns. This data helps us ensure the Website’s security, improve functionality, and perform internal analytics.

The information we automatically collect includes:

• Log and Usage Data: Data related to your interaction with the Website, such as IP address, device type, and activity logs.

• Device Data: Information about the device used to access the Website, such as model, operating system, browser type, and location.

• Location Data: Depending on your device settings, we may collect geolocation data to personalize your experience. You can opt-out by adjusting your device’s location settings.

2. How Do We Use Your Information?

We process your information for various legitimate business purposes, including fulfilling our contractual obligations, complying with legal requirements, and providing services to you. Our uses include:

• Customer Support: To respond to inquiries and provide assistance.

• Business Improvement: To analyze trends, improve the Website, products, and services, and assess marketing campaigns.

3. Will Your Information Be Shared With Anyone?

We do not share your information unless required by law, with your consent, or to provide our Services. The following are examples of how we may share information:

• Consent: When you grant us specific permission to use your data for a defined purpose.

• Legal Compliance: If required by law or for legal proceedings.

• Service Providers: To fulfill services (e.g., payment processing, analytics).

4. Who Will Your Information Be Shared With?

We share data with the following third parties to provide our Services:

• Advertising & Marketing: Google AdSense, Amazon Affiliate Programs.

• Cloud Services: Google Cloud Platform.

• Analytics: Google Analytics, Google Ads Remarketing.

• Communication: LiveChat for user communication.

• Web Hosting: Wix.

5. How Long Do We Keep Your Information?

We retain your information only for as long as necessary to fulfill the purposes outlined in this notice, unless required by law to keep it longer. Generally, we will not keep your personal information for longer than six months.

6. How Do We Keep Your Information Safe?

We have implemented robust technical and organizational measures to protect your data. However, no method of data transmission over the internet can be 100% secure, and we cannot guarantee absolute security. Please take precautions to access our Website from a secure environment.

7. What Are Your Privacy Rights?

If you are a resident of the European Economic Area (EEA) or Switzerland, you have the right to lodge a complaint with your local data protection authority. You also have the right to access, correct, or delete your personal information.

8. Controls for Do-Not-Track Features

Some web browsers and devices include a “Do-Not-Track” (DNT) setting. At present, we do not respond to DNT signals but will update this policy if we begin doing so.

9. Do California Residents Have Specific Privacy Rights?

Yes, California residents have specific rights under the California Consumer Privacy Act (CCPA), including:

• Right to Access: To request information about the personal data we collect.

• Right to Deletion: To request deletion of your personal information (with certain exceptions).

• Right to Opt-Out: To opt-out of the sale of your personal data (if applicable).

For further details, refer to our CCPA Privacy Notice section above.

10. Do We Make Updates to This Notice?

We may update this privacy notice periodically. When changes are made, the updated notice will be posted on the Website with a revised date. We encourage you to review this notice regularly.

11. How Can You Contact Us About This Notice?

For questions or concerns, you can contact us at info@digitalcablebilling.com.

12. How Can You Review, Update, or Delete the Data We Collect?

Depending on applicable laws, you may request to access, update, or delete your personal information. Please submit a request form, and we will respond within 30 days.